General Questions

What is The RuthAngel Mindset Academy?

We are a coaching and personal development platform supporting caregivers, professionals, and individuals in building emotional resilience, managing stress, and practicing sustainable self-care. Our services include 1:1 coaching, self-paced programs, digital tools, and personalized video guidance

Who are your services designed for?

Our coaching services are ideal for caregivers navigating burnout, busy professionals under pressure, and individuals seeking better balance and emotional wellness.

1:1 Coaching Services

What can I expect from 1:1 coaching?

1:1 coaching is a personalized, results-focused experience where your voice, needs, and well-being are the priority. Together, we’ll identify what’s weighing you down—whether it’s chronic stress, emotional fatigue, or lack of boundaries—and build sustainable strategies to help you reclaim balance, clarity, and confidence in your daily life.

How are sessions conducted?

All sessions are held online via Zoom or a preferred virtual platform, allowing for flexible access from anywhere.

How do I schedule a session?

After completing a brief intake form, you'll be directed to our scheduling calendar to book your session.

What is your cancellation and rescheduling policy?

To respect both your time and ours, sessions must be rescheduled at least 24 hours in advance of your appointment.

Any session not rescheduled within that timeframe—or marked as a no-show—will be forfeited and is not eligible for refund or makeup. We encourage you to plan ahead and communicate promptly to make the most of your coaching experience.

What if I want to cancel my 1:1 coaching package altogether?

We understand that circumstances can change. If you need to cancel your coaching package, please notify us in writing as soon as possible.

Please note:

No refunds are provided for completed sessions or digital materials that have already been delivered.

For packages paid in full, unused sessions may be eligible for partial credit toward future services, at our discretion.

All cancellations are handled on a case-by-case basis and must be requested in writing.

Our goal is to be fair while also honoring the time and preparation invested into your coaching journey.

How Do I Reschedule A Coaching Session?

You can reschedule your coaching session by logging into your client portal page with your login credentials. Go to your dashboard and click on your calendar. Choose “Schedule Coaching Session” at the top of the page. You can also send us a message.

Do you offer a payment plan for 1:1 Coaching?

We do not offer payment plans at this time, but that could change in the future.

Self-Paced Programs

What are self-paced coaching programs?

These are structured, standalone coaching journeys you complete on your own time. Each program includes guided exercises, educational content, and actionable strategies for managing stress and improving your mindset.

Do I need prior coaching experience?

Not at all. Our programs are designed to support you whether you’re new to personal development or have worked with a coach before.

How long will I have access?

Lifetime access is granted for all purchased programs.

How will I gain access to the self-paced program?

After you complete your purchase, you’ll receive a confirmation email with detailed instructions on how to access your program. This includes your login information, a link to the course platform, and tips to get started.

If you don’t see the email within 15 minutes, please check your spam or promotions folder—or reach out to us directly for support.

CareSolution Video Guidance

What is CareSolution?

CareSolution is a personalized video response created just for you, based on a specific life challenge or stressor you submit. We deliver real insight and next steps—within 3 business days.

Is this part of ongoing coaching?

No. CareSolution is a one-time support tool, not an ongoing coaching relationship.

How do I use it?

After completing your purchase, you’ll receive a link to a detailed submission form where you can describe your situation, challenge, or concern in depth. This is your space to share what’s weighing on you—without judgment or pressure.

Once we receive your completed form, we’ll review it with care and create a personalized video response tailored specifically to your needs. Your video will be delivered via email within 3 business days, offering clarity, compassionate insight, and practical next steps to help you move forward.

Workbooks & Digital Tools

What kinds of resources are available?

We offer downloadable workbooks, self-reflection tools, planners, and worksheets to help you integrate self-care and resilience into your daily life.

Are these included with coaching or sold separately?

Some are included in coaching programs, others are sold individually in our shop.

Refund Policy

What is your refund policy?

Please refer to our refund policy regarding refunds.